Frequently Asked Questions

Football Manager Handheld 2014 (iOS)

Welcome to the Football Manager Handheld 2014 (iOS) FAQ - within this post should be the answers to the majority of questions you may have when running the game, and answers to any errors you may come across.

Click on the question and the answer will slide down beneath it.
The minimum hardware required is an iPhone 3GS or iPod Touch (3rd Gen).
Your device must be running iOS 4.3 or later.
The game will require a minimum of 420MB to install but we recommend at least 600MB of free space to ensure correct performance.
Please post details in the bugs forum for us (use a new thread) and we'll do our best to talk you through resolving any problems you might be having with installing the game. 

Such issues are rare, however they're also device specific so we may need to ask you a few questions in order to resolve them.
Please report it in the Apple Bugs Forum providing as much information as possible including the device you are using, the version of the game you are running (visible on Credits page) and the iOS version you are using.
Screenshots are always very helpful.
There are a number of reasons you might want to access your save game - maybe you need to move it between devices or maybe we've asked you to send it to us to assist in reviewing a possible bug.
  • Plug your device into your computer
  • Start iTunes
  • Select your device within iTunes
  • View the 'Apps' tab
  • Scroll down the screen to the 'File Sharing' area
  • Highlight 'FMH 2014'

The .dat files are your save games, and there can be up to 6 of them. The Manual Saves are named fm_save1.dat through to fm_save4.dat with the name reflecting the save slot used (1 = top slot, 4 = bottom slot). hidden.dat and hidden2.dat are the current rolling Automatic Save files on the device (saving alternates between the two).

File sharing can also be used to transfer saves, shortlists and team selections to another device which has the game.

Any file can be deleted here, by pressing [Delete] on your PC keyboard or [Backspace] on your Mac. Be careful not to delete game.cfg, which is your Preferences file.

For a more in-depth guide, please see here 
To use the iCloud functionality, please make sure you have iCloud set up on your device and that you are logged in.

From the Save Game page, you can access the iCloud save slots either by using the Bookmarks Menu button in the title bar or by swiping. The subtitle of the page indicates whether you are currently viewing local or iCloud save slots

Conversely, to load from iCloud, access the slots from the Load Game screen either by using the Bookmarks Menu button in the title bar or by swiping.
Since it's not possible to be relegated from the Australian A-League or the Scottish League 2, these leagues aren't available to manage in when choosing the Saviour Cometh Challenge.
This is an unlockable feature! First you need to get a national job during normal play and win an international tournament. This will unlock international management, after which you will be able to start as a nation in new games. 

Alternatively, the unlockable 'Manage International Team' can be purchased in the FMH store, which can be found linked from the game's main menu or from the [Options] menu within a career.
For International tournaments (such as the World Cup), it is necessary to call up a certain number of players - usually 23 - to the national squad. In these cases squads cannot contain more than, or less than, the stated number of players. 

If your current national squad contains the wrong number, you will be told the required number when attempting to confirm your squad in the News message. You will need to remove any excess players or call up additional players if you do not have the correct number in your squad.

This is unrelated to the number of players you have picked in the team. There are 11 first team slots plus 9 substitute slots available to pick, so you will usually need to have 3 players called up who are not selected in the team.
If you are suffering from crashes or the game failing to run please try fully restarting the device as a first step.

To turn the device off: Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
To turn it on again: Press and hold the Sleep/Wake button until the Apple logo appears. It will then boot up in a few seconds.

If you are still suffering issues, please do feel free to start a new thread in our bugs forum where we will do our best to assist you.

If the game fails to run immediately after purchasing and installing it, it is possible that it may not have downloaded or installed correctly. In this situation, it is best to delete the app from your device, reboot the device fully and then re-install the app. Don't worry, iTunes will know that you have already purchased the app and will let you download it again. Do not do this if you have run the game and have existing saves as they will be removed.

To delete the app: Hold your finger on the FMH 2014 icon until all the icons on your home screen begin to shake. Then click the "x" in the upper left hand corner of the FMH 2014 icon and confirm.
Posting to Twitter requires iOS 5.0 or above.

If you already have iOS 5.0, please check in your preferences to make sure that Twitter isn't disabled.
There's a number of reasons why tweets from within the game may fail to post but here are some of the most common:
  • Flaky internet connection
  • Incorrect date/time on device
  • Attempting to post the same tweet multiple times within a certain time limit (i.e. multiple manager of the month awards)
If none of the above are valid, please feel free to let us know via the forums and we'll look into things.
If you are having problems loading your save game, please in the first instance try a full reboot of your device.

If the save still will not load it's possible that it may have been corrupted or interrupted while saving. If this is the case, please open a new thread in the bugs forum with the following info:
  • Device you are using
  • iOS version you are running
  • Whether any of the backup autosaves will load
  • Amount of storage space you have available
  • Whether you have noticed any unusual/strange occurrences in game
  • Whether you have experienced crashes, your device running out of battery while playing, or anything else that may have interrupted the saving of the game

To assist in resolving your issue, we may ask you to send us your save(s).
If the Manual is failing to display, try closing the app fully from the multitasking area and then opening it again. However, this is an indication memory may be becoming fragmented and we recommend to reboot the device.
To turn the device off: Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
To turn it on again: Press and hold the Sleep/Wake button until the Apple logo appears. It will then boot up in a few seconds.
This issue was fixed in 5.0.3. Please ensure you are updated to the latest build and it should be resolved. 
The following in-app purchases are available:
  • Austerity Measures challenge - can you cut the club's expenditure and still keep performing?
  • You Can't Win Anything With Kids challenge - the board's sold off the club's experienced players and the previous manager's quit in disgust. Can you lead the club's youth players to silverware?
  • The Dangers of Capitalism challenge - you've been hired by a chairman who seems more intent on lining his own pockets than taking the club forward. Can you walk the tightrope between keeping him happy and keeping the fans onside?
  • Place on the Board unlockable - this prevents you from being sacked. Also unlockable via normal gameplay.
  • Manage International Team unlockable - allows you to manage a national side. Also unlockable via normal gameplay.
  • Sugar Daddy unlockable - provides your club with a rich chairman who is willing to invest. Also unlockable via normal gameplay.
  • Create Youth Academy - provides your current club with the best possible training facilities and a youth academy. Only purchasable from within a career and only applies to the current club you are managing.
  • Expand Stadium - expands your current club's stadium by 10,000 seats. Only purchasable from within a career and only applies to the current club you are managing.
  • Manager's Son - a short while after purchasing this unlockable your son will come through the youth ranks at your club. Only purchasable from within a career and only applies to the current club you are managing. Also unlockable via normal gameplay.
If you've got more than one device, if you've bought a new device or if you have done a full reinstall on your current device it is possible to restore your in-app purchases on a fresh copy of the game.

Simply make sure you are logged into the same account which was used for purchasing the items in question, then select [Restore Transactions] from the bottom bar of the Store menu page. Wait a few moments - your transactions should then be restored.
This is usually due to a connection issue. Please wait a few minutes for your item to appear.

If the item still does not appear, please check that your purchase history in the App Store. If the purchase is present and you have not received the product please do feel free to post in our bugs forum. Do note that we may advise you to contact Apple in the case of store billing issues as all transactions take place via their servers.
'Expand Stadium' and 'Create Youth Academy' only apply to the current club you are managing and are only valid in the current career you are playing.

Please be sure to save your career after purchasing these items!

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