Redeem FAQs | Football Manager 2024

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Redeem FAQs

Got a box copy of FM? Here is all the answers on how to redeem your game.

1. Where can I find my Redemption Code for Football Manager?

Your 20 digit SEGA code will be on an insert inside your packaging for Football Manager (PC/Mac).
2. With my Football Manager Redemption Code can I get a copy of the game on multiple platforms?

Your purchase and SEGA redemption code entitles you to one copy of the game on one of the following platforms of your choice - Steam, Epic Games or Microsoft Store (FM23 PC Only).
3. What can I do if I’ve chosen the wrong platform during the redemption process?

Please contact our Support Team for assistance.
4. How do I activate my game on Steam/Epic Games/Microsoft Store now I’ve redeemed my Football Manager code?

Details on how to activate your game via your chosen platform can be found via the relevant links below:

Steam - https://help.steampowered.com/en/faqs/view/2A12-9D79-C3D7-F870

Epic Games - https://www.epicgames.com/help/en-US/epic-accounts-c5719348850459/general-support-c5719341353627/how-do-i-redeem-a-code-to-my-epic-games-account-a5720286311579

Microsoft Store - https://support.microsoft.com/en-us/account-billing/redeem-a-gift-card-or-code-to-your-microsoft-account-d6b2c675-9e31-f312-7ff4-21834ad22fa8
5. What can I do if I haven’t received an email with my activation key after redeeming?

Please check your Junk Mail/Spam inbox of the email address you entered into the Redemption site first and wait up to 20 minutes for this to arrive.

If you still haven’t received your key by this point, please contact our Support Team.
6. I’ve tried my code on the Redemption Site and it says my code has already been used/is not valid?

Please contact our Support Team remembering to include your proof of purchase and a copy of your full code in photographic form.
7. I’ve tried to use the code in the box on Steam and it isn’t working?

The code in your box is for the FM code redemption website. Follow the on-screen instructions you’ll then be able to get a Steam/Epic/Microsoft Store activation key to allow you to activate your game.
8. I live in Brazil, will I be able to purchase and play Football Manager 2023?

Football Manager is not available for redemption or activation in Brazil.
9. How do I sign up to FMFC?

You can sign up for FMFC here. If you are having trouble, please head to our dedicated FMFC FAQs for more information.
10. Does the email address I use have to be the same as the one I use for my Steam/Epic Games/Microsoft account?

No, the email addresses do not need to be the same as the address entered, is just for the purposes of delivering your Steam/Epic/Microsoft Store activation key.
11. My Steam/Epic games/Microsoft Store activation key isn’t working on their platform?

Please double-check you are entering the correct key to the correct platform as instructed via your email. If you are sure you are entering the correct key but cannot activate, please contact our Support Team for assistance.

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